Data Protection

 

Privacy policy

Thank you very much for your interest in our website. Protecting your private sphere is very important to us. Below, we provide you with detailed information about how your data is handled.

 

Saving of access details in server log files

You can visit our website without providing any personal information. We only save access details, such as the name of the requested file, date and time of access, amount of data transferred, and the requesting provider, in what are known as server log files. This data is exclusively assessed to ensure the fault-free operation of the website and to improve our site, and it is not possible for us to determine your identity.

These access data are evaluated exclusively for the purpose of ensuring a trouble-free operation of the site as well as the improvement of our offer. In accordance with Art. 6 para. 1 sentence 1 lit. F DSGVO the preservation of our legitimate interests, which predominate in the context of a weighing up of interests, in a correct presentation of our offer. All access data will be deleted no later than seven days after the end of your page visit.

Hosting services by a third party

Within the framework of a processing on our behalf, a third party provider provides the services for hosting and displaying the website. This serves to safeguard our legitimate interests, which are predominantly justified in the interests of weighing up our interests, in order to correctly present our offer. All data collected as part of the use of this website or in designated forms in the online shop as described below will be processed on its servers. Processing on other servers takes place only in the frame explained here.This service provider is located within a country of the European Union or the European Economic Area.

Data collection and use for the processing of contracts and on opening of a customer account

We collect personal data when you give this to us voluntarily as part of your order, on making contact with us (e.g. by contact form or e-mail) or when opening a customer account. Obligatory fields are marked as such, since in these cases we need the data for contract execution, or to process your contact or opening the customer account and you can not complete the order and / or opening the account without their information, or can not send the contact , The data collected can be seen in the respective input forms. We use the data communicated by you in accordance with Art. 6 para. 1 sentence 1 lit. b DSGVO for contract handling and processing of your inquiries. Once the contract is fully processed or your customer account is deleted, your data is blocked from further use and deleted following expiration of the retention periods under tax law and commercial law, unless you have explicitly agreed to the further use of your data or we reserve the right to use data for further purposes that are legally permitted and about which we inform you below. It is possible to delete your customer account at any time. This can be done either by sending a message using the contact options below or using a corresponding function in the customer account.

 

Transfer of data for fulfilment of contract

For fulfillment of the contract pursuant to Art. 6 para. 1 sentence 1 lit. b DSGVO we pass on your data to the shipping company responsible for the delivery, as far as this is necessary for the delivery of ordered goods. Depending on which payment service provider you select in the order process, we will forward payment data collected to the credit institution commissioned with the payment and any payment service providers commissioned by us to process the payments or to the selected payment service. In part, the selected payment service providers also collect this data themselves, provided that you create an account there. In this case, you must log in to the payment service provider with your access data during the ordering process. In this respect, the privacy policy of the respective payment service provider applies.


Data transfer to shipping service providers


Insofar as you have given us your express consent during or after your order, we will give you consent in accordance with Art. 6 para. 1 sentence 1 lit. a DSGVO forward your e-mail address and telephone number to the selected shipping service provider so that they can contact you before delivery for the purpose of delivery notification or reconciliation.

The consent can be withdrawn at any time by sending a message to the contact option described below or directly to the shipping service provider at the contact address listed below. After revocation, we will delete your data provided for this purpose, unless you have expressly consented to a further use of your data or we reserve the right to further data use, which is permitted by law and about which we inform you in this statement.

DPD Germany GmbH
Wailandtstraße 1
63741
Aschaffenburg

Use of data on subscription to an e-mail newsletter

If you subscribe to our newsletter, we will use the data required or separately provided by you to regularly send you our e-mail newsletter based on your consent in accordance with Art. 6 para. 1 sentence 1 lit. to send a DSGVO.The deregistration from the newsletter is possible at any time and can be done either by a message to the contact option described below or via a dedicated link in the newsletter. After unsubscribing we delete your e-mail address, as far as you have not expressly consented to a further use of your data or we reserve the right to further data use, which is permitted by law and about which we inform you in this statement.

Cookies and web analytics

In order to make the visit to our website attractive and to enable the use of certain functions, to display suitable products or for market research, we use so-called cookies on various pages. This serves to safeguard our legitimate interests, which predominate in the context of a weighing up of interests, in order to optimize the presentation of our offer in accordance with Art. 6 (1) sentence 1 lit. f DSGVO. Cookies are small text files that are automatically stored on your device. Some of the cookies we use are deleted after the end of the browser session, ie after closing your browser (so-called session cookies). Other cookies remain on your device and allow us to recognize your browser on your next visit (persistent cookies). The duration of the storage can be found in the overview in the cookie settings of your web browser. You can set your browser so that you are informed about the setting of cookies and individually decide on their acceptance or exclude the acceptance of cookies for specific cases or in general. Each browser differs in the way it manages the cookie settings. This is described in the Help menu of each browser, which explains how to change your cookie settings. These can be found for the respective browser under the following links:

Internet Explorer ™: http://windows.microsoft.com/en-US/windows-vista/Block-or-allow-cookies

Safari ™: https://support.apple.com/kb/ph21411?locale=en_US

Chrome ™: http://support.google.com/chrome/bin/answer.py?hl=en&hlrm=en&answer=95647

Firefox ™ https://support.mozilla.org/en/kb/cookies-allow-and-recognize

Opera ™: http://help.opera.com/Windows/10.20/en/cookies.html

Failure to accept cookies may limit the functionality of our website.

Use of etracker for web analysis

For website analysis, data is automatically collected and stored on this website using technologies from etracker GmbH (www.etracker.com), from which user profiles are created using pseudonyms. This serves to safeguard our legitimate interests, which predominate in the context of a weighing up of interests, in order to optimize the presentation of our offer in accordance with Art. 6 (1) sentence 1 lit. f DSGVO. Cookies can be used. The pseudonymised user profiles will not be merged with personal data about the bearer of the pseudonym without explicit consent. After expediency and the end of the use of eTracker by us, the data collected in this context will be deleted. You can object to the collection and storage of data at any time with effect for the future by clicking this link.

After your opposition, an opt-out cookie will be stored on your device. If you delete your cookies, you must click the link again.

Social Media PlugIns

Use of social plugins from Instagram

Our website uses social plugins ("plugins") from social networks.

If you visit a page of our website that contains such a plugin, your browser connects directly to the servers of Facebook, Google, Twitter or Instagram. The content of the plugin is transmitted by the respective provider directly to your browser and integrated into the page. By integrating the plugins, the providers receive the information that your browser has accessed the corresponding page of our website, even if you do not have a profile or are currently not logged in. This information (including your IP address) is transmitted by your browser directly to a server of the respective provider (possibly in the USA) and stored there. If you are logged in to one of the services, the providers can directly allocate the visit to our website to your profile in the respective social network. If you interact with the plugins, for example by clicking the "Like" or the "Share" button, the corresponding information is also transmitted directly to a server of the provider and stored there. The information will also be posted on the social network and displayed there to your contacts. This serves to safeguard our legitimate interests, which predominate in the context of a weighing up of interests, in the optimal marketing of our offer pursuant to Art. 6 (1) sentence 1 lit. f DSGVO.

Purpose and scope of the data collection and the further processing and use of the data by the provider as well as a contact option and your related rights and settings options to protect your privacy, please refer to the privacy policy of the provider.

https://help.instagram.com/155833707900388

If you do not want the social networks to assign the data collected via our website directly to your profile in the respective service, you must log out of the corresponding service before you visit our website. You can completely prevent the plugins from being loaded even with add-ons for your browser. With the script blocker "NoScript" (http://noscript.net/).

Sending evaluation reminders by e-mail

If you give us your express consent in accordance with Art. 6 para. 1 sentence 1 lit. If you have issued a DSGVO, we will use your e-mail address as a reminder to submit an evaluation of your order via our rating system.

This consent can be withdrawn at any time by a message to the contact option described below.

Contact and your rights

As a victim, you have the following rights:

• pursuant to Art. 15 DSGVO, the right to request information about your personal data processed by us in the scope specified therein;

• in accordance with Art. 16 GDPR, the right to demand immediate correction of incorrect or complete personal data stored with us;

• according to Art. 17 DSGVO the right to demand the deletion of your personal data stored by us, unless the further processing

- to exercise the right to freedom of expression and information;

- to fulfill a legal obligation;

- for reasons of public interest or

- to assert, exercise or defend legal claims

is required;

• according to Art. 18 GDPR the right to demand the restriction of the processing of your personal data, as far as

- the accuracy of the data is disputed by you;

- the processing is unlawful, but you reject its deletion;

- we no longer need the data, but you need it for asserting, exercising or defending legal claims or

- you filed an objection against the processing in accordance with Art. 21 GDPR;

• according to Art. 20 DSGVO, the right to receive your personal data provided to us in a structured, common and machine-readable format or to request transmission to another person responsible;

• according to Art. 77 GDPR, the right to complain to a supervisory authority. As a rule, you can contact the supervisory authority of your usual place of residence or work or our company headquarters.

For questions about the collection, processing or use of your personal data, information, correction, blocking or deletion of data and revocation of granted consent or objection to a particular use of data, please contact us directly via the contact details in our imprint.

Right of objection

To the extent that we process personal data as explained above in order to safeguard our legitimate interests, which are predominant in the context of a weighing up of interests, you can object to this processing with effect for the future. If the processing is for the purpose of direct marketing, you can exercise this right at any time as described above. Insofar as the processing takes place for other purposes, you are only entitled to a right of objection if there are reasons that arise from your particular situation.

After exercising your right to object, we will not further process your personal data for these purposes, unless we can demonstrate compelling legitimate grounds for processing that outweigh your interests, rights and freedoms, or if the processing of the assertion, exercise or defense of Legal claims serves.

This does not apply if the processing is for direct marketing purposes. Then we will not process your personal data for this purpose.

Privacy policy

Thank you very much for your interest in our website. Protecting your private sphere is very important to us. Below, we provide you with detailed information about how your data is handled.

 

Saving of access details in server log files

You can visit our website without providing any personal information. We only save access details, such as the name of the requested file, date and time of access, amount of data transferred, and the requesting provider, in what are known as server log files. This data is exclusively assessed to ensure the fault-free operation of the website and to improve our site, and it is not possible for us to determine your identity.

These access data are evaluated exclusively for the purpose of ensuring a trouble-free operation of the site as well as the improvement of our offer. In accordance with Art. 6 para. 1 sentence 1 lit. F DSGVO the preservation of our legitimate interests, which predominate in the context of a weighing up of interests, in a correct presentation of our offer. All access data will be deleted no later than seven days after the end of your page visit.

Hosting services by a third party

Within the framework of a processing on our behalf, a third party provider provides the services for hosting and displaying the website. This serves to safeguard our legitimate interests, which are predominantly justified in the interests of weighing up our interests, in order to correctly present our offer. All data collected as part of the use of this website or in designated forms in the online shop as described below will be processed on its servers. Processing on other servers takes place only in the frame explained here.This service provider is located within a country of the European Union or the European Economic Area.

Data collection and use for the processing of contracts and on opening of a customer account

We collect personal data when you give this to us voluntarily as part of your order, on making contact with us (e.g. by contact form or e-mail) or when opening a customer account. Obligatory fields are marked as such, since in these cases we need the data for contract execution, or to process your contact or opening the customer account and you can not complete the order and / or opening the account without their information, or can not send the contact , The data collected can be seen in the respective input forms. We use the data communicated by you in accordance with Art. 6 para. 1 sentence 1 lit. b DSGVO for contract handling and processing of your inquiries. Once the contract is fully processed or your customer account is deleted, your data is blocked from further use and deleted following expiration of the retention periods under tax law and commercial law, unless you have explicitly agreed to the further use of your data or we reserve the right to use data for further purposes that are legally permitted and about which we inform you below. It is possible to delete your customer account at any time. This can be done either by sending a message using the contact options below or using a corresponding function in the customer account.

 

Transfer of data for fulfilment of contract

For fulfillment of the contract pursuant to Art. 6 para. 1 sentence 1 lit. b DSGVO we pass on your data to the shipping company responsible for the delivery, as far as this is necessary for the delivery of ordered goods. Depending on which payment service provider you select in the order process, we will forward payment data collected to the credit institution commissioned with the payment and any payment service providers commissioned by us to process the payments or to the selected payment service. In part, the selected payment service providers also collect this data themselves, provided that you create an account there. In this case, you must log in to the payment service provider with your access data during the ordering process. In this respect, the privacy policy of the respective payment service provider applies.


Data transfer to shipping service providers


Insofar as you have given us your express consent during or after your order, we will give you consent in accordance with Art. 6 para. 1 sentence 1 lit. a DSGVO forward your e-mail address and telephone number to the selected shipping service provider so that they can contact you before delivery for the purpose of delivery notification or reconciliation.

The consent can be withdrawn at any time by sending a message to the contact option described below or directly to the shipping service provider at the contact address listed below. After revocation, we will delete your data provided for this purpose, unless you have expressly consented to a further use of your data or we reserve the right to further data use, which is permitted by law and about which we inform you in this statement.

DPD Germany GmbH
Wailandtstraße 1
63741
Aschaffenburg

Use of data on subscription to an e-mail newsletter

If you subscribe to our newsletter, we will use the data required or separately provided by you to regularly send you our e-mail newsletter based on your consent in accordance with Art. 6 para. 1 sentence 1 lit. to send a DSGVO.The deregistration from the newsletter is possible at any time and can be done either by a message to the contact option described below or via a dedicated link in the newsletter. After unsubscribing we delete your e-mail address, as far as you have not expressly consented to a further use of your data or we reserve the right to further data use, which is permitted by law and about which we inform you in this statement.

Cookies and web analytics

In order to make the visit to our website attractive and to enable the use of certain functions, to display suitable products or for market research, we use so-called cookies on various pages. This serves to safeguard our legitimate interests, which predominate in the context of a weighing up of interests, in order to optimize the presentation of our offer in accordance with Art. 6 (1) sentence 1 lit. f DSGVO. Cookies are small text files that are automatically stored on your device. Some of the cookies we use are deleted after the end of the browser session, ie after closing your browser (so-called session cookies). Other cookies remain on your device and allow us to recognize your browser on your next visit (persistent cookies). The duration of the storage can be found in the overview in the cookie settings of your web browser. You can set your browser so that you are informed about the setting of cookies and individually decide on their acceptance or exclude the acceptance of cookies for specific cases or in general. Each browser differs in the way it manages the cookie settings. This is described in the Help menu of each browser, which explains how to change your cookie settings. These can be found for the respective browser under the following links:

Internet Explorer ™: http://windows.microsoft.com/en-US/windows-vista/Block-or-allow-cookies

Safari ™: https://support.apple.com/kb/ph21411?locale=en_US

Chrome ™: http://support.google.com/chrome/bin/answer.py?hl=en&hlrm=en&answer=95647

Firefox ™ https://support.mozilla.org/en/kb/cookies-allow-and-recognize

Opera ™: http://help.opera.com/Windows/10.20/en/cookies.html

Failure to accept cookies may limit the functionality of our website.

Use of etracker for web analysis

For website analysis, data is automatically collected and stored on this website using technologies from etracker GmbH (www.etracker.com), from which user profiles are created using pseudonyms. This serves to safeguard our legitimate interests, which predominate in the context of a weighing up of interests, in order to optimize the presentation of our offer in accordance with Art. 6 (1) sentence 1 lit. f DSGVO. Cookies can be used. The pseudonymised user profiles will not be merged with personal data about the bearer of the pseudonym without explicit consent. After expediency and the end of the use of eTracker by us, the data collected in this context will be deleted. You can object to the collection and storage of data at any time with effect for the future by clicking this link.

After your opposition, an opt-out cookie will be stored on your device. If you delete your cookies, you must click the link again.

Social Media PlugIns

Use of social plugins from Instagram

Our website uses social plugins ("plugins") from social networks.

If you visit a page of our website that contains such a plugin, your browser connects directly to the servers of Facebook, Google, Twitter or Instagram. The content of the plugin is transmitted by the respective provider directly to your browser and integrated into the page. By integrating the plugins, the providers receive the information that your browser has accessed the corresponding page of our website, even if you do not have a profile or are currently not logged in. This information (including your IP address) is transmitted by your browser directly to a server of the respective provider (possibly in the USA) and stored there. If you are logged in to one of the services, the providers can directly allocate the visit to our website to your profile in the respective social network. If you interact with the plugins, for example by clicking the "Like" or the "Share" button, the corresponding information is also transmitted directly to a server of the provider and stored there. The information will also be posted on the social network and displayed there to your contacts. This serves to safeguard our legitimate interests, which predominate in the context of a weighing up of interests, in the optimal marketing of our offer pursuant to Art. 6 (1) sentence 1 lit. f DSGVO.

Purpose and scope of the data collection and the further processing and use of the data by the provider as well as a contact option and your related rights and settings options to protect your privacy, please refer to the privacy policy of the provider.

https://help.instagram.com/155833707900388

If you do not want the social networks to assign the data collected via our website directly to your profile in the respective service, you must log out of the corresponding service before you visit our website. You can completely prevent the plugins from being loaded even with add-ons for your browser. With the script blocker "NoScript" (http://noscript.net/).

Sending evaluation reminders by e-mail

If you give us your express consent in accordance with Art. 6 para. 1 sentence 1 lit. If you have issued a DSGVO, we will use your e-mail address as a reminder to submit an evaluation of your order via our rating system.

This consent can be withdrawn at any time by a message to the contact option described below.

Contact and your rights

As a victim, you have the following rights:

• pursuant to Art. 15 DSGVO, the right to request information about your personal data processed by us in the scope specified therein;

• in accordance with Art. 16 GDPR, the right to demand immediate correction of incorrect or complete personal data stored with us;

• according to Art. 17 DSGVO the right to demand the deletion of your personal data stored by us, unless the further processing

- to exercise the right to freedom of expression and information;

- to fulfill a legal obligation;

- for reasons of public interest or

- to assert, exercise or defend legal claims

is required;

• according to Art. 18 GDPR the right to demand the restriction of the processing of your personal data, as far as

- the accuracy of the data is disputed by you;

- the processing is unlawful, but you reject its deletion;

- we no longer need the data, but you need it for asserting, exercising or defending legal claims or

- you filed an objection against the processing in accordance with Art. 21 GDPR;

• according to Art. 20 DSGVO, the right to receive your personal data provided to us in a structured, common and machine-readable format or to request transmission to another person responsible;

• according to Art. 77 GDPR, the right to complain to a supervisory authority. As a rule, you can contact the supervisory authority of your usual place of residence or work or our company headquarters.

For questions about the collection, processing or use of your personal data, information, correction, blocking or deletion of data and revocation of granted consent or objection to a particular use of data, please contact us directly via the contact details in our imprint.

Right of objection

To the extent that we process personal data as explained above in order to safeguard our legitimate interests, which are predominant in the context of a weighing up of interests, you can object to this processing with effect for the future. If the processing is for the purpose of direct marketing, you can exercise this right at any time as described above. Insofar as the processing takes place for other purposes, you are only entitled to a right of objection if there are reasons that arise from your particular situation.

After exercising your right to object, we will not further process your personal data for these purposes, unless we can demonstrate compelling legitimate grounds for processing that outweigh your interests, rights and freedoms, or if the processing of the assertion, exercise or defense of Legal claims serves.

This does not apply if the processing is for direct marketing purposes. Then we will not process your personal data for this purpose.

Contact information


If you want to share any questions or comments related to this privacy policy or wish to exercise their above-mentioned rights, we can in this regard at the following e-mail address to be contacted: info@neoeyewear.de

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