Withdrawl

RIGHT OF CANCELLATION

You have the right to cancel your order without giving any reason within 14 days from the day on which you or a third party indicated by you (other than the carrier) receives the goods purchased .

You will have to send a written form of communication. In this written communication, you must express the want to exercise your right to return a product.

To meet the cancellation deadline, it is sufficient for you to send your communication on the exercise of the right to cancellation before the cancellation period has expired.

EFFECTS OF CANCELLATION

If you cancel your order, we will reimburse all payments received from you for the goods purchased and will also reimburse delivery charges for the least expensive type of delivery offered by us. This reimbursement will be made without undue delay and, except in the situations described below, by no later than 14 days from the day on which we received your communication on the cancellation of this order. For such reimbursement we will use the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise. In any event, you will not incur any fees as a result of such reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.

Note that you must send back the goods without undue delay and in any case by no later than 14 days from the day on which you communicate to us your cancellation of this order. To meet the deadline, it is sufficient for you to send the goods before the period of 14 days has expired. You will have to bear the regular cost of returning the goods.

You will only have to pay compensation for any deterioration of the goods if the value of the goods diminishes due to the handling of the goods.

If you want to cancel the contract, then please fill out the form and send it back.

EXCEPTIONS TO THE RIGHT OF CANCELLATION

The right to cancellation does not exist or lapses, as the case may be, in the case of contracts regarding:

  • the delivery of goods which are not suitable for return due to health protection or hygienic reasons if unsealed by you after delivery, or which, due to their nature, are, after delivery, inseparately mixed with other items;
  • the supply of goods made to customer specifications or clearly customized to personal needs;
  • the supply of goods which may deteriorate or expire rapidly;

 

END OF INSTRUCTION ON RIGHT OF CANCELLATION

Withdrawal_form.pdf